Frequently Asked Questions
Whether you’re an applicant, customer, or partner find the answers to your top questions.
General Questions
VOX Funding offers revenue advance, sometimes called merchant cash advance or “MCA” for short. Products from our subsidiaries include invoice factoring through VOX Factoring. Also, term loans and business lines of credit (LOC) through Chedr.
Yes. VOX Funding is a direct lender of working capital. The capital provider (us) is the same you will see on your contract. In same cases we work with other lenders or brokers. These names will also be listed on your loan agreement.
We fund U.S. based businesses operating for at least one year and generating at least $10K in monthly revenue.
Application Process
You can simply use our application link here.
Your funding application should take under five minutes to complete. You can start, save your progress, and return anytime.
VOX Funding uses a soft credit pull to assess eligibility, which does not impact your credit score.
No, we do not require a personal guarantee like a traditional bank loan. We use a performance guarantee instead.
Unlike a traditional personal guarantee, a performance guarantee is generally tied to complying with the terms of the agreement rather than guaranteeing repayment from your personal assets solely because the business underperforms. The exact obligations are governed by the financing agreement.
Your business can get funded in as little as one day assuming we’ve received a full application and you want to more quickly to close.
Generally, we encourage businesses to be operating for at least one year to give us a better history of cashflow. In some circumstances, we will consider businesses that have been operating for just six months. If your business is too young when you apply, we will encourage you to re-apply when it has a longer history of operations.
Yes. If you’d prefer to complete your application with help from a real person, or have any questions along the way, you can call us at 1-800-613-0257. Our team is here to assist you every step of the way.
Yes. VOX Funding uses Plaid, a trusted platform used by millions to securely connect bank accounts.
Revenue-based financing differs from a traditional bank loan because repayment is tied to the business’s future receivables rather than a fixed repayment obligation. While merchants are required to comply with the terms of their agreement, this structure is generally different from a traditional loan that relies on a personal guaranty for repayment.
Managing Your Account
Current Customers
We encourage you to reach out to our team immediately if you think you cannot afford the original terms of your agreement. We will request recent financials and work with you through what is known as a reconciliation process. Payment terms will be modified to match your current needs.
Your broker is an independent third party. The contact information should be in your initial arrangement.
Reach out to Bonnie Carey at bcarey@voxfunding.com or, Taryn Slocum at tslocum@voxfunding.com
Payments
If your business is facing financial challenges that may impact your ability to meet your obligations, contact VOX Funding as soon as possible. Early communication allows our team to review your situation and discuss any available options.
Your original offer is based on cash flow, so if that changes we will change the terms of agreement.
Please reach out to our team immediately if you think you cannot afford the original terms. We will request recent financials and work with you through what is known as a reconciliation process. Payment terms will be modified to match your current needs.
At least $10,000 in recent, monthly cash flow is needed to be funded by VOX Funding. Your offer is based on cash flow at the time of funding. If your business experiences changes to cash flow we will absolutely work with you.
Ready to get funded?
VOX Funding gets you quick access to the capital your business needs. Apply today to see which VOX Funding Program is right for you.