Frequently Asked Questions

Whether you’re an applicant, customer, or partner find the answers to your top questions.

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General Questions

VOX Funding offers revenue advance, also sometimes called merchant cash advance or MCA for short. We also offer invoice factoring through VOX Factoring. Plus, term loans and business lines of credit (LOC) through Chedr.

Yes. VOX Funding is a direct lender of working capital. The capital provider (us) is the same you will see on your contract. In same cases we work with other lenders or brokers. These names will also be listed on your loan agreement.

Application Process

You can simply use our application link here.

Your funding application should take under five minutes to complete. You can start, save your progress, and return anytime.

VOX Funding uses a soft credit pull to assess eligibility, which does not impact your credit score.

Typically, you should hear from us in one business day.

Generally, we encourage businesses to be operating for at least one year to give us a better history of cashflow. In some circumstances, we will consider businesses that have been operating for just six months. If your business is too young when you apply, we will encourage you to re-apply when it has a longer history of operations.

Yes. If you’d prefer to complete your application with help from a real person, or have any questions along the way, you can call us at 1-800-613-0257. Our team is here to assist you every step of the way.

Yes. VOX Funding uses Plaid, a trusted platform used by millions to securely connect bank accounts.

Managing Your Account

Current Customers

We encourage you to reach out to our team immediately if you think you cannot afford the original terms of your agreement. We will request recent financials and work with you through what is known as a reconciliation process. Payment terms will be modified to match your current needs.

Your broker is an independent third party. The contact information should be in your initial arrangement.

Reach out to Bonnie Carey at bcarey@voxfunding.com or, Taryn Slocum at tslocum@voxfunding.com

Other

We encourage you to reach out to our team immediately if you think you cannot afford the original terms of your agreement. We will request recent financials and work with you through what is known as a reconciliation process. Payment terms will be modified to match your current needs.

Ready to get funded?

VOX Funding gets you quick access to the capital your business needs. Apply today to see which VOX Funding Program is right for you.

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